Terms, in plain language.

Walo is a small daily companion. You tell us a little about where you are and what you might enjoy, and Walo sends one warm, personalized idea instead of a feed of options.

• One Idea is a one-time $1 purchase. Your idea is delivered by email or, if you opt in, by text within 10 minutes of payment. Email is the fallback when text delivery is unavailable.
• Daily Companion is a recurring $15/month subscription with one daily idea by email or optional text, with email as the fallback.
• Explorer appears in parts of the catalog but is not currently launched or available for purchase.

To personalize and deliver Walo, our forms may ask for your email address, city or neighborhood, and product-specific preferences such as your mood, things you want to avoid, or idea categories. If you choose text delivery, you also provide a phone number in international format beginning with +.

• Give us information that is accurate and that you are allowed to share.
• Use a payment method and email address that you are authorized to use.
• Keep control of the phone number you submit and do not submit someone else’s number without permission.
• Do not use Walo to send or request unlawful, harmful, or abusive material.

Prices and the type of charge are shown before checkout. One Idea is charged once at $1. Daily Companion is charged $15 each month until you cancel. Checkout is handled through Walo’s payment partner, and Walo uses the payment result to provide the service you purchased.

You may cancel Daily Companion at any time by contacting withwalo@polsia.app. We will confirm the cancellation and explain when it takes effect. A cancellation request does not automatically reverse a charge that has already been processed; ask us about any refund question when you contact us.

One Idea is designed to arrive within 10 minutes of a successful payment. Daily Companion is designed to send one idea each day after setup. Delivery may be by email or optional text, depending on your choice and whether text delivery is available. If a text cannot be sent, Walo uses the email address you provided when an email fallback is available.

Walo is a developing service, so timing can be affected by network, email, phone-carrier, payment-provider, or other service interruptions. We will not treat a provider delay as a promise that every message will arrive at an exact time.

Text delivery is optional. To choose it, you must enter a phone number beginning with + and actively check the SMS consent box. You can choose email instead. Your consent is for Walo messages about your ideas and service delivery, not for unrelated marketing from another company.

• One Idea generally sends one text for the purchased idea.
• Daily Companion generally sends a setup or first-idea text and then one idea per day.
• Waitlist text updates are limited to relevant Walo availability or confirmation messages.
• Message and data rates may apply. Your carrier’s terms and charges control.

Reply STOP to unsubscribe from Walo texts. Walo also recognizes standard opt-in keywords such as START after an opt-out where supported. Reply HELP for a short automated support response, or email withwalo@polsia.app.

We may update these terms as Walo changes. If a change is important, we will update the date above and make the revised version available here. By continuing to use Walo after a change takes effect, you agree to the updated terms to the extent allowed by law.

Questions about Walo, a purchase, cancellation, or text messages belong at withwalo@polsia.app.